FAQ

Frequently Asked Questions (FAQ)

1. What materials are your sofas made of?

Our sofas are crafted from premium materials including high-quality fabrics, genuine leather, and durable hardwood frames to ensure comfort and long-lasting use.

2. Can I customize the sofa’s color and fabric?

Yes, we offer a wide range of customization options for colors, fabrics, and sizes to suit your style and space requirements.

3. What is the typical delivery time?

Delivery times vary depending on location and product availability, generally ranging from 2 to 6 weeks. An estimated delivery date will be provided when you place your order.

4. Do you offer warranty on your sofas?

Yes, we provide a limited warranty that covers manufacturing defects for up to one year from the purchase date.

5. What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery for products in their original condition. Customized products may have different terms. Please contact customer service for detailed information.

6. How should I care for my sofa?

Regularly vacuum your sofa and avoid direct sunlight to maintain fabric and color quality. For leather sofas, use recommended leather conditioners. Always follow the care instructions provided with your sofa.