FAQ

Welcome to BRIGHTPINK HOME TECH LLC’s FAQ page! On this page, we answer some frequently asked questions from our customers to help you understand our products and services more easily.

1. How do I place an order?
   You can visit our website, browse our products, and add your chosen curtains and wall hangings to your cart. After completing your shopping, follow the checkout process to enter your shipping and payment information and confirm your order.
2. What payment methods are available?
   We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. Transactions will be processed through a secure payment gateway to ensure the safety of your information.
3. How are shipping costs calculated?
   Shipping costs vary depending on your shipping address, order weight, and shipping method. The system will automatically calculate and display shipping costs at checkout.
4. How long does order processing and shipping take?
   All orders will be processed within 1-3 business days after confirmation. Specific shipping times may vary depending on product type and your location. We will provide you with tracking information as soon as possible so you can track your order status. 5. What is our return policy?
   We hope you are satisfied with your purchase. If you are not satisfied with the product within 30 days of receiving it, you can apply for a return. The product must be unused and in its original packaging. For details on our return process and conditions, please see our return policy page.
5. What customization options are available?
   We offer a variety of curtain and wall hanging styles. Please check the specific product pages for different options, or contact customer service directly for more information.
6. How is my personal information protected?
   We value your privacy and take reasonable technical and administrative measures to protect your personal information. We will not sell or rent your personal information to third parties. For details, please see our privacy policy.
7. What should I do if I find a defective product?
   If you receive a defective product, please contact us within 7 days of receiving the goods. We will provide you with a replacement or refund option. Please ensure you provide order information and relevant pictures of the product defect to help us resolve the issue quickly.

Thank you for choosing BRIGHTPINK HOME TECH LLC! We look forward to providing you with excellent products and services. If you have any further questions, please feel free to contact us!