Shipping Policy

  1. Processing Time
    All orders are processed within 2-5 business days. Customized sofas may require additional processing time. You will receive a confirmation email once your order is shipped.

  2. Shipping Methods & Carriers
    We use reliable carriers including UPS, FedEx, and local freight services depending on order size and destination. Shipping method and carrier details will be provided with your tracking number.

  3. Shipping Costs
    Shipping costs are calculated based on the size, weight, and destination of your order and are displayed at checkout. Free shipping promotions may apply for eligible orders.

  4. Delivery Timeframe
    Standard delivery times vary from 7 to 21 business days, depending on your location and product availability. Expedited shipping options may be available upon request.

  5. Tracking Your Order
    Once shipped, you will receive a tracking number via email to monitor your shipment status online.

  6. Shipping Restrictions
    Currently, we ship to addresses within the United States only. Please contact customer service for special arrangements.

  7. Delivery Issues
    If your shipment is delayed, damaged, or lost, please contact our customer support immediately. We will assist in resolving the issue as quickly as possible.

  8. International Shipping
    We currently do not offer international shipping. Stay tuned for updates on expanding our shipping destinations.

  9. Partial Shipments
    Some orders may be shipped in multiple packages. You will receive separate tracking information for each shipment.

  10. Address Accuracy
    Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect address information.